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Volunteer Ambassador Program 

When landing in Indianapolis for the first time, it can be difficult for visitors to get their bearings. Our ambassadors are here to answer questions about transportation, Baggage Claim and other airport services.

At IND, we embody the spirit of Hoosier Hospitality and are always seeking friendly volunteer airport representatives who can answer questions and help passengers. Airport ambassadors will help greet, assist and direct passengers and visitors, providing general information about both the airport and the City of Indianapolis. 

Volunteer Qualifications & Perks

We value our volunteers immensely for giving their time to help travelers passing through Indianapolis. If you are living in Indianapolis or surrounding areas with interest and enthusiasm for supporting the airport and the community, we'd love to talk to you!

All of our volunteers will receive training and uniforms. Incentives and rewards are also available for those who volunteer. 

Volunteer Qualifications

To volunteer with the airport, you must meet the following qualifications:

  • Applicants must be 18 years of age or older, provide continuous past job history and pass a detailed background check.
  • A minimum time commitment is required for one (1) four-hour weekly shift, including weekdays and weekends. Shifts are available and span a 10 a.m. to 4 p.m. ET timeframe.
  • Good visual and listening abilities are required for recognizing when people are in need of assistance and being able to effectively communicate with them.
  • Bi-lingual skills are strongly desired, but not mandatory

Volunteer Perks

The following perks come with this volunteer position:

  • Free year-round parking at the airport, including off-duty hours
  • Discounts at participating airport restaurant and retail operation

Volunteer Openings 

Interested in becoming a volunteer? We'd love to talk to you! Apply to become a Volunteer Ambassador by visiting the link below. 

Apply to Become A Volunteer