Skip to Content

About

Tarmac Delay Contingency Plan

The IND “Long Onboard Recovery Plan” outlines the airline station’s responsibilities to proactively respond to the customer needs during a long onboard event. The following considerations will be reviewed to provide guidance on how to prepare for extended delays and the recovery.

  • Notification process
  • Escalation process
  • Prioritization
  • Parking options at gate
  • Remote parking requirements
  • Gate return required
  • CPB processing information

Tarmac Delay Contingency Plan

The plan outlines the airline station’s responsibilities to proactively respond to the customer needs during a long onboard event.

View the Plan

Have Questions?

For additional information on the plan, please contact Keith by email or phone. You can also use our online contact form below.

Keith Berlen
Sr. Director of Operations & Public Safety
Email: kberlen@ind.com
Phone: 317-487-5022