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Traveler Updates on Coronavirus Response

As we continue to monitor the progressing Coronavirus (COVID-19) in the State of Indiana and its global impact, the Indianapolis Airport Authority is working to ensure that the health and well-being of the public and employees using its facilities during this current health situation. We continue to stay in close contact with partners from the Centers for Disease Control and Prevention (CDC), state Department of Health, and local public health officials to follow their recommendations.

Specifically, the Indianapolis Airport Authority has been taking the following measures to help protect the traveling public at the Indianapolis International Airport (IND). We will continue to review our actions as the situation evolves.

  • Using a multipurpose cleaner, degreaser, and sanitizer to clean and disinfect doorknobs, restroom stall hardware, sinks, urinals, toilets, dispensers, diaper changing stations in public-facing restrooms on an hourly basis.
  • All sinks, toilets, and urinals in all public-facing restrooms are cleaned and sanitized with Kivac machines daily that use a hospital-grade disinfectant.
  • Hand sanitizing stations are located throughout the terminal (pre- and post-security and the Ground Transportation Center). Throughout this public health situation, we’ve added more hand sanitizing stations and will continue to add additional stations in the public areas of the terminal building, as needed.
  • In locations where travelers congregate, we are conducting extra cleaning, including the Civic Plaza food court seating area, visitor seating area, airline gate seating areas, and Baggage Claim.
  • We are continuously analyzing our disinfectant and cleaning products to ensure we’re using the most effective products to help control the spread of the Coronavirus.

With the new Indiana Stay-At-Home Order, many travelers and their loved ones are wondering what that means for the Indianapolis International Airport (IND). The airport is defined as essential infrastructure. That means that IND remains open and operational, though in many cases airlines have reduced their schedules. Travelers are strongly advised to check with their airline before heading to the airport. Additionally, public health guidance recommends only flying for essential travel.

In addition to the continuation of flight operations at IND, businesses that are part of usual airport operations are also exempt from the orders. Concession stores, parking structures and ground transportation providers all continue operating, though in some cases with adjusted schedules or protocols.

Individuals are also still allowed to travel to IND to pick up or drop off friends and loved ones, but the Stay-At-Home Order and public health guidelines remain, and it is recommended that those guests remain in their cars and practice social distancing rather than going into the terminal to meet their parties.

For more frequently asked questions and answers on the impact of the Indiana Stay-At-Home Order and the Indy airport, visit https://www.ind.com/about/media/media-releases/indianapolis-international-airport-remains-open-for-essential-travel.

In accordance with the directive from state officials and extended order, restaurants and bars at the Indianapolis International Airport suspended dine-in services. Additionally, there are no alcohol sales permitted. Champps, The Fan Zone, Granite City, and Harry & Izzy’s are closed until further notice.

We’re working to ensure our people such as passengers, flight crews, and employees have access to food in the terminal. Travelers can check TSA guidelines on what food they can bring with them in carry-on or checked luggage.

Carry out food and grab and go sales are still available at the following airport locations, including some kiosks that are located throughout the terminal.

Pre-security food availability:

  • Farmer’s Fridge (Baggage Claim) healthy vending machine
  • Nature’s Table
  • McDonald’s
  • TripAdvisor, newsstand with grab and go food available

Post-security food availability:

  • Famer’s Fridge (A/B) healthy vending machine
  • Fountain Square Market (A), newsstand with grab and go food available
  • Hudson (A), newsstand with grab and go food available
  • Hudson (B), newsstand with grab and go food available
  • Shapiro’s (B)
  • Starbucks (A)

In addition, some concessionaires may have adjusted operating hours or are closing their airport locations for the foreseeable future. We’re continuing to have discussions with our concessionaire business partners and will update this list, as needed.

Food & beverage locations currently closed at IND:

  • 317 Tap Room
  • Camden Food Company
  • Champps
  • Chick-fil-a
  • Granite City
  • Harry & Izzy’s
  • Just Pop In!
  • King David Dogs
  • Natalie's Candy Jar (A/B)
  • Qdoba
  • Starbucks (Civic Plaza, Baggage Claim, B)
  • The Fan Zone
  • The Market

Shopping & services locations currently closed at IND:

  • Circle City News
  • Crossroads of America
  • Delta Sky Club
  • EnRoute Spa
  • FAO Schwarz
  • Indiana Marketplace
  • Ink by Hudson
  • MAC Cosmetics
  • PitStop
  • Superior Shine
  • Tech on the Go
  • Travelex
  • Tumi
  • Vineyard Vines

For travelers, we recommend checking with your airline for any pertinent travel information on individual flight status, travel to specific destinations, or waived change fees.

In addition, the Transportation Security Administration has made operational changes to the checkpoints to better serve IND travelers and help passengers comply with social distancing recommendations. Starting March 26, the TSA Checkpoint B will be closed, and all passengers will be processed through Checkpoint A for PreCheck and standard screening. TSA has also provided information on how they are handling COVID-19, and that information is available at https://www.tsa.gov/coronavirus

The CDC has posted travel information that is continuously updated here: https://www.cdc.gov/coronavirus/2019-ncov/travelers/index.html

Coronavirus Resources:

International Travel Guidance:

IND Airlines’ Resource Links: